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Certified Patient Account Representative (CPAR)
Patient Access is a key function in revenue cycle operations and are usually the patient’s first exposure to the facility. The patient access professionals are key to an efficient front end and has a direct impact on patient identification, patient safety, employee engagement and retention, clean claims, medical records, reduced wait times and increased patient satisfaction. This course will detail the processes, laws and regulations for scheduling, insurance verification, pre-authorizations, medical necessity, registrations, financial counseling, financial clearance and point of service collections. It is crucial that healthcare providers understand the importance of insurance verification and authorized services to maximize reimbursement. Patient Access has this front-end responsibility.
YOU MUST BE CPAR CERTIFIED TO COMPLETE THIS COURSE. PLEASE CONTACT GEORGIA HFMA FOR INFORMATION ABOUT GETTING CPAR CERTIFIED BEFORE PROCEEDING.
This course contains several modules. This course overview is the first module followed by a module that contains the full manual. The course manual module is marked as optional so you can review the manual on-line or you also have the option of downloading the pdf version of the manual in the additional references tab. Once you are ready for the exam, there is a checklist module for you to review before you open the exam.
THIS EXAM IS DONE ON YOUR OWN WITHOUT A PROCTOR. PLEASE VERIFY YOUR EMPLOYER DOES NOT REQUIRE THE EXAM TO BE PROCTORED. IF YOUR EMPLOYER REQUIRES THE EXAM TO BE PROCTORED, YOU WILL WORK WITH YOUR EMPLOYER TO FIND A PROCTOR.
The exam has 50 questions and requires a passing score of at least 70%. There is a 1 hour time limit for the exam. The timer will begin when you open the exam and will continue running even if you close the exam or exit your browser. The exam will be graded as soon as you are finished and you will be notified of your score and have the option to download your certificate.